Credit Card Deposits:

When choosing an account base currency other than USD, Client's credit card may be debited sums which due to exchange rates and credit card companies’ fees, may slightly vary from the initial sum that has been deposited by Client in the account base currency.

Client hereby accepts that such variations may occur and hereby affirms that Client shall not seek to object or charge this back.

When depositing by a Bank Transfer, as required by Anti Money Laundering regulations, Client is required to use only one bank account, which is in Client's country of residence and in Client's name. An authentic SWIFT confirmation, showing the origin of the funds, must be sent to HFX.

Failure to submit such SWIFT may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to Client's account.

Any withdrawal of funds, from Client's HFX account to a bank account, can only be refunded to the same bank account that the funds were originally received from.

Alternative Payment Methods (internet payment vendors; money transfer services; etc.):

When depositing funds using a facility other than credit cards and/or banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions.

HFX, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with Anti Money-Laundering regulations.

Client acknowledges and accepts the following procedures with respect to deposits and withdrawals to accounts:

Withdrawal orders:

The provision of documentation as may be required from time to time by AML (Anti Money Laundering) regulations, credit card companies and HFX, is a prerequisite, prior to the execution of a withdrawal order.

Credit card deposits may be, according to credit card companies' regulations, returned to the same credit card when a withdrawal is performed.

A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to the bank account within five business days, at the Company's sole discretion.

Withdrawals to bank account may take a longer time period, due to additional security procedures. Request Withdrawal Form  support@hfx.com