How do I get around firewall protection?
Disable the anti-virus firewall and open up port 443.
How do I change the language settings?
On the top Menu bar, select VIEW > LANGUAGES, select the language preference.when it's done close the platform and login again
After i download the metatrader 4, how do I log into my account?
An email notification with a login name and password will be immediately sent to you. (i.e. Account: “60141” Password: “as4temp”) Download and install the platform. Open the login screen. *Note: A screen may appear to prompt you to open an account. "X" out of this screen.- To login, go to FILE > LOGIN and type your login and password.
- In the Server Field menu, select the following server: ‘H Trader-live.
- Listen for a DING sound (confirmation noise) and your account number will appear in the top left corner of the platform.
If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account.
Can I use the H Trader MT4 platform on a Macintosh computer?
The MetaTrader 4 software is only compatible with Microsoft Windows and does not work with Macintosh based operating systems.
How do I change my password?
To change your password:- In the Tools menu, select Options
- Click on the Server tab
- Click on the Change button; a dialog box will appear
- Follow the Change Password dialog box instructions
Can I access my Live Account on MT4 from different computers?
Yes. You are able to log into your Live and/or Demo trading accounts from any computer that has the H Trader MT4 platform already downloaded. You are even able to log into your account from different computers simultaneously.
We advise you to be careful with your login ID and passwords. If you save your MetaTrader password on a particular computer, unauthorized users will be able to use your account.
What does the "trade context is busy" message mean?
You will receive the message "trade context is busy" if you place two or more orders simultaneously. This occurs if you don’t wait until a trade is fully processed before placing another trade. In order to resolve this issue, please restart the MT4 platform.